Shipping & Returns
Shipping Policy
At Stilus Virillis, we aim to provide a smooth and reliable delivery experience.
Orders are typically processed within 1–3 working days. Delivery times may vary depending on your location, but most orders arrive within 5–10 working days.
Shipping costs are calculated at checkout where applicable. We provide tracking information for all orders, allowing you to follow your delivery every step of the way.
Please note that delays may occur due to high demand or external factors beyond our control. We appreciate your patience and understanding.
Return & Exchange Policy
We want you to be fully satisfied with your purchase.
If you are not completely happy with your order, you may request a return within 14 days of delivery. Items must be unused, in their original condition and packaging.
To initiate a return or exchange, please contact our support team with your order details. Once approved, further instructions will be provided.
Refunds will be processed after the returned item has been received and inspected. Please note that shipping costs may not be refundable.